Delray Credit Counseling is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Delray Credit Counseling Web site and governs data collection and usage. By using the Delray Credit Counseling website, you consent to the data practices described in this statement.
Collection of your Personal Information
Delray Credit Counseling collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Delray Credit Counseling also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Delray Credit Counseling. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Delray Credit Counseling for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Delray Credit Counseling Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Delray Credit Counseling public message boards, this information may be collected and used by others. Note: Delray Credit Counseling does not read any of your private online communications.
Delray Credit Counseling encourages you to review the privacy statements of Web sites you choose to link to from Delray Credit Counseling so that you can understand how those Web sites collect, use and share your information. Delray Credit Counseling is not responsible for the privacy statements or other content on Web sites outside of the Delray Credit Counseling and Delray Credit Counseling family of Web sites.
Use of your Personal Information
Delray Credit Counseling collects and uses your personal information to operate the Delray Credit Counseling Web site and deliver the services you have requested. Delray Credit Counseling also uses your personally identifiable information to inform you of other products or services available from Delray Credit Counseling and its affiliates. Delray Credit Counseling may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Delray Credit Counseling does not sell, rent or lease its customer lists to third parties. Delray Credit Counseling may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Delray Credit Counseling may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Delray Credit Counseling, and they are required to maintain the confidentiality of your information.
Delray Credit Counseling does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Delray Credit Counseling keeps track of the Web sites and pages our customers visit within Delray Credit Counseling, in order to determine what Delray Credit Counseling services are the most popular. This data is used to deliver customized content and advertising within Delray Credit Counseling to customers whose behavior indicates that they are interested in a particular subject area.
Delray Credit Counseling Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Delray Credit Counseling or the site; (b) protect and defend the rights or property of Delray Credit Counseling; and, (c) act under exigent circumstances to protect the personal safety of users of Delray Credit Counseling, or the public.
Text Messaging
By providing your cell number to us, you will receive alerts, news, special offers and other content from DCC directly to your mobile phone. This service is completely voluntary, and messages will only be sent to customers who have asked to receive them. You acknowledge that you are authorized to receive text messages at the number you provide. Standard text messaging charges apply. Please consult the applicable wireless service agreement for your individual pricing plan. The frequency of message blasts will be at the sole discretion of DCC but will not exceed 4 per month. Text message blasts are sent between 9 AM and 5 PM. You may opt-out by replying “STOP” to any of the previous messages you received from us. DCC is not responsible for lost or deleted messages.
Use of Cookies
The Delray Credit Counseling Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Delray Credit Counseling pages, or register with Delray Credit Counseling site or services, a cookie helps Delray Credit Counseling to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Delray Credit Counseling Web site, the information you previously provided can be retrieved, so you can easily use the Delray Credit Counseling features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Delray Credit Counseling services or Web sites you visit.
Security of your Personal Information
Delray Credit Counseling secures your personal information from unauthorized access, use or disclosure. Delray Credit Counseling secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Delray Credit Counseling will occasionally update this Statement of Privacy to reflect company and customer feedback. Delray Credit Counseling encourages you to periodically review this Statement to be informed of how Delray Credit Counseling is protecting your information.
Contact Information
Delray Credit Counseling welcomes your comments regarding this Statement of Privacy. If you believe that Delray Credit Counseling has not adhered to this Statement, please contact Delray Credit Counseling at cs@delraycc.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
